Rachel Fan

Product Designer who bridges human emotions and technology with compassion and intent

previously

empowered users @ Workiva

bridged design and code parity @ SeatGeek

fostered UX learning @ Cal Poly Iter8


Turning Tech Jargon in Error Messages Into Actionable Directions

Leading the effort to improve error messages, giving control back to users and increasing work efficiency

UX Design | UX Research | Usability Testing

Bridging Design & Code — From Buttons to Bottom Sheets

Facilitating cross-disciplinary discussions and creating components documentation for designers and engineers

Design Systems | iOS and Android | UI Design

Instilling User Trust in Their Transit System

Redesigning San Luis Obsipo’s mobile transit application to build user confidence and platform reliability

UX Research | UX Design | Agency

Increasing User Engagement Through Gamified Education

Gamifying UX learning resources to increase user engagement and knowledge retention

UX Research | UX Design | Design Lab