Rachel Fan
Product Designer who bridges human emotions and technology with compassion and intent
previously
empowered users @ Workiva
bridged design and code parity @ SeatGeek
fostered UX learning @ Cal Poly Iter8
Turning Tech Jargon in Error Messages Into Actionable Directions
Leading the effort to improve error messages, giving control back to users and increasing work efficiency
UX Design | UX Research | Usability Testing
Bridging Design & Code — From Buttons to Bottom Sheets
Facilitating cross-disciplinary discussions and creating components documentation for designers and engineers
Design Systems | iOS and Android | UI Design
Instilling User Trust in Their Transit System
Redesigning San Luis Obsipo’s mobile transit application to build user confidence and platform reliability
UX Research | UX Design | Agency
Increasing User Engagement Through Gamified Education
Gamifying UX learning resources to increase user engagement and knowledge retention
UX Research | UX Design | Design Lab