Rachel Fan

is a product designer who bridges human emotions and technology with compassion and intent

previously

empowered users @ Workiva

bridged design and code parity @ SeatGeek

fostered UX learning @ Cal Poly Iter8


Empowering Users To Be Self-Served and In Control

Leading the effort to improve error messages, giving control back to users and increasing work efficiency

UX Design | UX Research | Usability Testing

Establishing Parity With a Single Source of Truth

Facilitating cross-disciplinary discussions and creating components documentation for designers and engineers

Design Systems | iOS and Android | UI Design

Instilling Trust in My City’s Transit System

Redesigning San Luis Obsipo’s mobile transit application to build user confidence and platform reliability

UX Research | UX Design | Agency

Redefining UX Design Education For All

Gamifying UX learning resources to increase user engagement and knowledge retention

UX Research | UX Design | Design Lab